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Hotel Property Management System Guide

Learn about the most important technology category in hotels today

Research

We surveyed hotel CEOs, COOs, CTOs, CIOs, and other senior operations and technology leaders – representing hotel brands with between 10-500 properties in North America, Europe, and Asia – to understand how they view Property Management Systems today.

Property Management System Research Cover

Most important technology

80% of hotel executives say the property management system (PMS) is the most important hotel technology.

Enduring importance

Not only do hoteliers say the PMS is most important today, but they expect it to continue to be so and remain at the center of their tech stack.

Largest software investment

For a majority of hoteliers, more money is spent on the PMS than any other hotel software.

Buyer’s guide

The 2023 Hotel Property Management System Buyer’s Guide provides hoteliers with independent, objective analysis of the most important technology category in hospitality.